A COMPREHENSIVE EXAMINATION OF THE DIAGNOSTIC PROCEDURE AND DOCTOR-PATIENT COMMUNICATION IN CHINESE PUBLIC HOSPITAL.

Abstract

This study examines how communication between doctors and patients is impacted in the setting of diagnostic procedures in public Chinese hospitals. In order to increase diagnostic accuracy, patient trust, and healthcare outcomes, the study highlights the need for efficient communication. The reason for this is the rising frequency of medical disputes and the escalating tensions inside China's healthcare system. After 862 individuals filled out the organised surveys, the quantitative data were analysed using SPSS software. They came from all around the country and represented all levels of healthcare facilities. Engaging interaction promotes open dialogue, patient participation, and patient narratives, all of which contribute to more accurate diagnoses and fewer disagreements. Findings indicate that paternalistic attitudes and structural concerns like staff shortages make diagnosing more difficult and reduce patient satisfaction. According to the conclusions of the study, medical professionals should prioritise communication retraining that has an emphasis on active listening, clarity, and empathy. As a result of a rise in medical controversies and a decline in patient-centred therapy, it is possible that workers will be compelled to complete training in medical policy and communication skills. There is a correlation between increased utilisation of China's publicly funded healthcare facilities and improvements regarding medical diagnosis, trust, and groundbreaking advances in healthcare, according to the findings of the survey. Effective healthcare workers prioritise personal development. Precision rises. This Chinese health paradigm improves relationships between doctors and patients as well as the amount of satisfaction felt by patients.