Analyse How Shopping Centre Management Affects Human Resource Utilisation

Authors

  • Chen Yasi Research scholar, Lincoln university College, Petaling Jaya, Malaysia.
  • Amiya Bhaumik Lincoln university College, Petaling Jaya, Malaysia.

Abstract

When it comes to marketing management, most important and well-studied idea is that of a happy client base. While it comes to attracting new customers, keeping old ones around, and building successful online businesses, nothing is more crucial than the satisfaction that shoppers feel when making purchases from their favorite stores. The connection between consumers' expectations and their experiences is closely tied to the level of customer happiness. A corporation has acquired this status when its services consistently meet or exceed their customers' expectations. Researching what makes consumers happy is crucial since the results can be used to gauge the company's growth and success and provide the basis for future strategic choices. The fundamental goal of a great much research has been to identify the factors that lead to happy clients.

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Published

2024-10-05